At The Renay Store, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or shop with us.

Information We Collect

• Personal Details: When you create an account, place an order, or contact us, we collect information like your name, email address, phone number, and shipping address.

• Payment Information: We securely process your payment details through trusted payment gateways. We do not store your full payment card information.

• Usage Data: We may collect information about how you use our website, including pages visited and actions taken, to improve your shopping experience.

• Cookies: We use cookies to personalize your visit and provide better service.

How We Use Your Information

• To process and fulfill your orders efficiently.

• To communicate with you about your orders, offers, and updates.

• To improve our website, products, and customer service.

• To personalize your shopping experience based on your preferences.

• To comply with legal obligations.

How We Protect Your Data

We prioritize your security by using industry-standard encryption and security measures to protect your personal and payment information. Only authorized personnel have access to your data, and we regularly review our security protocols.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your details with trusted service providers (such as delivery partners and payment processors) only as necessary to provide you with our services.

Your Choices

• You can update or delete your account information by contacting our support team.

• You can opt out of marketing emails by clicking the unsubscribe link in any promotional email.

• You can manage cookie preferences through your browser settings.

Children’s Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date.

Contact Us

If you have any questions or concerns about your privacy or this policy, please contact us at:

The Renay Store

Email - therenaystore.1990@gmail.com